How many tasks can I have in a game?

It depends what subscription you have in use. Check the pricing here.

If you use Get a Quote subscription then just be aware that with very big number of tasks in the game there might have technical limitations. Main limiting factor is the device capability to draw all the locations onto the map correctly and then update those real time. Newer devices are better at this, older and cheaper devices are not so good doing that.

The more you use custom pins, map overlays and special rules for pin activations the more stress to the device. In reality we see that up to 100 locations are usually manageable by devices, but above that you need to check that device your players are going to use can handle that.

If you are using a lot of locations then just testing on your own new device is not enough. The players need to be able to start the game on their devices as well. So when pushing the limits please test.


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Do I need an account to play a game?

No.  You just need an event-specific username and password to start a game.


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What is location radius?

Location is a point. Radius turns this point into an area. When player enters this area, task activates (opens).

By default radius for  tasks is 10 meters.  The bigger the task radius is, the easier it is to activate it, but the farther away from actual location it will activate.  The smaller the radius is, the more difficult it is to activate it (because GPS is inherently inaccurate), but the risk of activating the task too far away is reduced.

In some cases you want to have really big areas for activation (when using locations on the road).  If you need to guide players very close to an object use the intro (pre-clue) for that. Locations with radius of 5 meters or less are very hard to activate. Note that if you set radius to 0 meters, then it will not activate by GPS, but still activates on iBeacons or QR-codes.

Tip! If you want to hide the task’s pin and radius from the map, use “No icon” (hidden pin) option and “Transparent” area (radius) color.
radius

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Can I use my own logo on Loquiz games? How? Where is it displayed?

Yes!

Logo is shown in Loquiz app on login page, on game’s menu and at upper left corner of the map. Logo is also visible in online results pages.

By default Loquiz logo is shown, but you can also set a custom logo. To set your own account wide logo, go to “Account settings”, there you can insert logo directly from the computer or via URL.

It is possible to overwrite your own account specific logo (if set) or Loquiz logo (if account wide logo is not set) by defining event specific logo (from event creation dialogue). This allows you to use client’s logo or customized logo for specific events. Event-specific logo is only shown in the game and not on log in screen.

Read more about setting custom logo.


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Can I use feet instead of meters?

Yes! Loquiz supports both – Metric and Imperial system. To change distant unit, just go to your account in CREATOR. Find Account Menu (on the upper right corner), click on your name and choose “Account Settings”, then click on “App” tab and under “Distance units” choose the unit you want to use. Chosen measuring system is now applied to all your games.

NB! You need to have administrator rights to access “Account Settings”.


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Will games created stay on my account and for how long? How many games can I have?

Yes, all your content is there to be used until you have a valid subscription! You can create an unlimited amount of tasks and games!

All the tasks and games you create will stay on your account. We do not limit the amount of task and games on your account so go crazy  🙂

We do reserve the right to close any account that violates the terms of use.


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Can I incorporate my complex clues and tasks from the paper scavenger hunt that we run?

Most likely! Loquiz supports different task types, media (image, photo, webpage), hints, clues, after-answer comment and very flexible game rules. So most probably there is a way.

We are happy to help you to convert your existing clues onto Loquiz platform.   While we do not guarantee that it is exactly like it was in pen and paper version we usually come up with pretty close conversions that are better in many ways or easier to run than before. We will help to convert agame free of charge. You can test it out and then decide if you want to use it or not. The game will be on your Loquiz account, so it is a good base for future game development in your locations.


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What happens if internet connection breaks?

Short answer – nothing. Players will probably not notice it. Game is downloaded to the device when it is started and it is possible to continue game even if there is no internet connection. Only exception are videos – they are not uploaded to the server when internet connection is not present.  Also online results are not updated until internet connection returns. While we do not recommend it, it is possible to play the game without any internet connection (you still need connection to start a game).

Read more about mobile data connection.


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My iPad does not activate any locations what to do?

To open tasks (activate locations) your iPad needs to be aware of your current location. This works through GPS system. GPS only works outdoors, please make sure you are outdoors with clear view to the sky.

Please check the following things:

  1. Make sure that you are not using Wi-Fi only iPads. These iPads do not have GPS built in and therefore can not be used for location-based games.
  2. Please ensure that your iPad is running iOS version 13 or higher. Loquiz does not support versions below that.
  3. Check Loquiz app rights. Go to “Settings” in your device, scroll down to Loquiz app and check if Loquiz has “always” access to Location. Loquiz should also have access to Photos folder, Microphone, Camera and Mobile data.

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Does setting language for the game or task translate the task/game into my language?

Setting language to a task helps with sorting your tasks later on. Setting language to the game sets apps interface- buttons, menu into your chosen language. But your tasks and game texts are not translated automatically.


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What is “Public library”?

Public library is a collection of tasks and games within Loquiz PRO task list. It is created and maintained by Loquiz team. You can copy sample tasks from the library to your account to change, translate and use in your games but you can not change content that is in the library.


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How much data volume does a game consume?

Shortly, it depends. Game itself uses less than 100kB, but if you add images, videos and webpages to your game as a media it will add several megabytes more.  So if you want to keep data volume small, try to avoid adding videos as a media to the tasks.  

Also when talking about upload volumes, game data we are uploading (results, status, etc.) is small. In case you are using a lot of tasks where players answer by taking photos or videos, every photo and video will be uploaded to our server (in case of internet connection is present). Photos and videos are uploaded in their original resolution, with high resolution cameras this is several Mb-s usually.

More detailed information about the data volumes can be found here.


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Can we save the photos taken during the race and access them afterward?

Yes, photos are uploaded over data connection live to online Results page. Photos and videos are uploaded to “Photos and videos” tab and can be accessed during and after the game.  You as an instructor can also download the media from the result pages.


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How many people should be in a team?

We consider one player one activated device. If you are running the games in traditional way, where you give one tablet to a team, then the amount of people in one team depends on devices. Larger screen tablets are best to view in a  group of 5-6 people, smartphones with 2-3 people. It depends also on the tasks you use in games – e.g. puzzles need more screen viewing, some team and photo tasks work better with large team.


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Can a player cheat in Loquiz?

Yes. There are ways for players with good computer skills to activate tasks without visiting them. It is also possible to use the system in a way that a player can answer a task several times. While doing so will be visible in the results later, it is still a possibility. With that in mind it is not advised to use Loquiz in games where there is high motivation to cheat. Namely offering valuable prizes for best players etc. In some cases it might be quite hard to determine the best team as several might have the same score. We advice to use prizes that are drown among participants or best participants instead.


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Can I edit the game when it is ready?

You can change, copy and modify all Loquiz content- tasks and games as much as you need. So if you have a working game concept then you can change it a bit according to a client’s needs or simply shift the task locations to some other place on the landscape. You can also use the same game with as many different events as you need.


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How many tasks and how much distance should 90 min game cover?

Amount of tasks/tasks, setting distance between them and total time depends on multiple components:
– do you want players to visit all the pins or it is fine if they cover some % of all pins?
– pin distances should be close enough to keep people entertained. For example couple of min of walking, task to answer, bit of walking, task etc. By bike, bus, car, boat, canoe, helicopter etc. distances should be longer so it makes sense to utilize the transportation mode.
– In cold/rainy/windy etc. weather people are able to cover less distance. Working with the smart device with cold hands is also more difficult.
– Variable landscape. Steep streets, forested areas, finding bridges to cross rivers, traffic etc. Walking 200 m on flat land compared to uphill take different amount of time.
– Your clients’ demographics. Old-young, fit- “office shape”. Physical abilities, outfit, whether they know the town or are tourists and have to try harder to find their way?
– Nature of tasks/tasks. A simple puzzle can take a 1 minute to tackle and creative photo task can take 5 minutes to find the location and stage the expressions.

When you have tested and polished your new game then it is best to allow some human test-bunnies to play it. Then you are able to implement final adjustments.


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Did not find what you were looking for?

Contact us directly at support@loquiz.com or open a support ticket here.